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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      A challenging and very stimulating working environment - Vice President EF (Education First) Employee Review

      5.0
      21 Feb 2013
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      The quick growth combined with the global presence makes Englishtown a very stimulating working environment. With a background in web development I also find the product to be very interesting, as it spans over so many different areas. I've been with the company for ten years, and many others stay very long with the company. Working in a global environment means that I stay in touch with people from around the world, both via emails and Skype and through travels.

      Cons

      A quickly growing company has growing pains, mostly in the form of processes that sometimes cannot keep up. I don't think it is a big problem, and I know that it happens in every company that changes quickly.

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      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 June 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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