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EF (Education First)

Engaged employer

More toxic than fun - Tour Experience Manager EF (Education First) Employee Review

1.0
17 June 2022
Recommend
CEO approval
Business outlook

Pros

The health insurance was pretty great.

Cons

- extremely underpaid for the workload that is expected of you, including working late evenings and weekends for snacks or pizza in return. - goals and bonuses were often impossible to reach - when employees were unhappy they would very often get talked into quitting instead of management trying to help or be supportive to their employees in any way. - college clique-esque office politics (including drunken, inappropriate conversations in Lingo after hours) - manipulative management - lots of talk about internal promotions but most "promotions" are lateral and come with more responsibility and little to no pay raise. - when the pandemic hit people were coming straight to the office from traveling abroad and we were getting very confusing messaging from the higher-ups urging us to continue to work from the office when many of us felt unsafe and were completely capable of working from home. - The office is not a perk; it's hard to get to, you have to pay for parking (even the parking that EF built for employees, coffee and food at lingo is expensive and there was rarely a private spot to have a private phone call or to eat lunch alone.

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EF (Education First) Response
4y
Thanks for taking the time to share with us your feedback. We always want to improve and in order for us to do that, we need to listen to our team members (both previous and current). Open communication is essential to this endeavor, so we appreciate you sharing your experiences. We are sorry, however, to hear you have felt your time at EF has been toxic. We strive to provide resources for EF team members to not only do their jobs, but to also maintain a healthy work-life balance and feel valued. If you'd like to talk more, you can reach out to HR@ef.com, and we can be in touch.

Explore other reviews about EF (Education First)

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun place to work at. Lots of opportunities especially early on in a career.

Cons

Sometimes salary is not as competitive as other places in Boston area.

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EF (Education First) Response
1mo
Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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