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EF (Education First)

Engaged employer

Insane - EF Activity Leader EF (Education First) Employee Review

2.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Fun for a summer, coworkers are all other college students

Cons

insanely terrible mangement that make you look bad.

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EF (Education First) Response
1y
Hi, thanks for taking the time to leave a review. We're sorry to hear about your negative experience with management. We train managers in everything they need to run their teams successfully through our Very Colorful Book global manager training program. We would love to learn more about your situation and how we can best support you. If you'd like to share, please feel free to email us at hr@ef.com. Thanks again for sharing your experience.

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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