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      EXL Service

      Engaged employer

      EXL Service reviews

      Call centre job - Customer Service Representative EXL Service Employee Review

      3.0
      28 Sept 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical aid benefits, transportation provided for night shift

      Cons

      Terrible staff retention. The rate people quit is equivalent to the rate they hire. And they hire almost every other week. In batches/groups

      Explore other reviews about EXL Service

      5.0
      8 Apr 2026
      Consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with big clients

      Cons

      Hikes arent that great !

      3.0
      2 July 2026
      Auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance. Good benefits.

      Cons

      Not a lot of structure. You basically just have to figure it out after the initial training.

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