They bought out our company and treated us like second class citizens. - Business Analyst EXL Service Employee Review

2.0
8 Sept 2013
Recommend
CEO approval
Business outlook

Pros

EXL is a multinational business process outsourcing firm with a strong presence in several functional areas.

Cons

EXL was unable to maintain the long running contract with SCI. There was no explanation as to why EXL did not secure a renewal. EXL did not offer any US employees on the SCI assignment opportunities at other EXL locations.

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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