Bad company, poor management - Senior Manager EXL Service Employee Review

1.0
30 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Hard to think of any other than some great co-workers, but this is not really due to the company. And maybe the fact that its financially stable and on the rise, which again is not much value if you can get fired any day.

Cons

- bad management - very far from people oriented - bad retention policy - poor processes, where there are such they are often not followed, advocate for six sigma, very far away from living it - clients been outright lied to - and so on...

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The company is growing rapidly

Cons

High expectations and fast changing priority

See reviews by: Helpful|Rating|Date|All