Chaos in Retail - Sales Eberjey Employee Review

I can’t say enough wonderful things about this company and brand. The product is truly exceptional—and what makes it even more special is that everyone here genuinely believes in it. That shared passion creates an energetic, inspiring environment where the work feels meaningful and fun. The co-founders, Mariela and Ali, are authentic, caring, and deeply committed—not just to the success of the brand, but to the well-being of the team and customers. They lead with an honest heart, regularly reading customer feedback and feeling genuinely moved by how the brand touches people’s lives during their most personal moments. The culture is respectful, warm, supportive, and uplifting. It’s a place where you feel valued and encouraged—and one that pushes you to grow, stretch, and become the best version of yourself.

I’m genuinely surprised by some of the comments I’ve seen as the company. Having worked for several fashion companies, I can confidently say this one is truly a gem. The business is growing rapidly—with that growth comes the need for processes to evolve. It is exciting to contribute and be a part of it and suggestions and solutions are welcome. What stands out about the leadership here is their willingness to listen, adapt, and pivot when needed. They’re not afraid of change and are deeply committed to building something lasting, thoughtful, and strong.

The pajamas speak for themselves.

- Instead of constructively addressing the concerns raised in negative Glassdoor reviews, the company focused on managing perception by encouraging recently promoted employees—those likely to share positive experiences—to post reviews. - You won't find meaningful opportunities for growth or learning. Instead, you'll likely regress due to homegrown leadership that lacks proper expertise, and the absence of clear processes/structure that typically support development. - Efforts to boost company morale feel ineffective, largely because they come across as forced/inauthentic and aren't supported by genuine recognition or emotional intelligence. - There’s a constant sense of dissatisfaction. When positive recognition is given it often comes across as insincere. - Not an environment where employee feedback or input leads to meaningful change. While opinions may be welcomed on the surface, they're rarely acted on and leadership often takes constructive input personally. It’s a culture where those who ‘suck up’ are rewarded.