3.0
10 Feb 2013
Current employee, more than 1 year
Galway
Recommend
CEO approval
Business outlook
Pros
good canteen food, free coffee / tea, free ice cream work only 4 days a week - 3 days off good salary games room
Cons
Decisions on management level are not considering the consequences for the agents and resulting in low morale. 6 months ago you could have been above target and without changing anything in your work / style, you are now rated below target. Shifts are too long (11h) and schedule could be better, sometimes you just work, sleep, work, sleep etc.