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      Exelon

      Engaged employer

      Exelon reviews

      HR Tier 1 Service Center - Human Resources Tier I Service Center Exelon Employee Review

      5.0
      5 Sept 2014
      Human resources tier i service center
      Recommend
      CEO approval
      Business outlook

      Pros

      I grew up with family members working for this company (nuclear-side, previously ComEd) and knew what I was getting into. The benefits are fantastic and managers (from my experience) don't micromanage. I support the recruiting staff which is really rewarding when I hear kind words and appreciation for all that team and I do. Overall, great moral/culture, good pay/benefits and unlimited career potential.

      Cons

      At times it can be high stress. Demands come in at the 11th hours and we have to get them done with the same quality as regularly assigned cases. Callers (employees, vendors, candidates) can be challenging. Employees have to be able to recover after each call.

      avatar
      Exelon Response
      11y
      Thank you so much for taking the time to post your review! Exelon values and appreciates the opinion and work of our employees. Thanks again!

      Explore other reviews about Exelon

      5.0
      6 May 2026
      General engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

      Cons

      Training can be more organized and detailed Too much corporate speak

      avatar
      Exelon Response
      3w
      Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
      3.0
      27 May 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

      Cons

      The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

      avatar
      Exelon Response
      2w
      Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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