Great pay, benefits, Shift work. - Distribution Systems Dispatcher Exelon Employee Review

5.0
22 June 2022
Recommend
CEO approval
Business outlook

Pros

The pay scale is better than comparable dispatch jobs, they offer different benefit packages that range from basic to comprehensive. Time and a quarter pay for overtime after 40 hours weekly, in spite of it being a salaried position. Shift differential pay on every shift. Sick leave, vacation, floating holidays. Being bored is rare, as the job requires a solid amount of focus and multitasking, but it helps the time pass.

Cons

I think being self-motivated is a must for this position. Shift work can be tiring, and as it is a dispatch job, there are very rare instances in which you may have to stay for a shift you are not scheduled for - this may not be an avoidable occurrence, but should offer said employee additional fiscal compensation for emergent overtime.

Explore other reviews about Exelon

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

Cons

Training can be more organized and detailed Too much corporate speak

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Exelon Response
1mo
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

Cons

The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

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Exelon Response
4w
Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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