employer cover photo
employer logo
employer logo

Fidelity Investments

Engaged employer

Decent place for college kids, new grads & retirees - Service Representative Fidelity Investments Employee Review

3.0
7 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Great place to earn some cash and pump up your resume. Not much upward mobility at all from the service rep position... dont drink the kool aid.

Cons

way too scripted. you will often have to choose between whats right and whats scripted. You will be liable for the mistakes that the call flow tells you to make or you will be penalized for not following the call flow

Explore other reviews about Fidelity Investments

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Good company, CEO, pay and benefits.

Cons

Office space can be difficult.

5.0
11 June 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

238
See reviews by: Helpful|Rating|Date|All