Worst company in retail. Worst management in retail. - Anonymous employee Forever 21 Employee Review

1.0
8 Oct 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

£6.60 an hour if your 18, however it stays the same even if your in your 30s or 40s and your not in management. I would imagine the pros of this company are only relatable if your in management, you can do very little work and get away with it. If you're the type of person that likes to bully people or you enjoy being bullied, then knock yourself out and get a job at this soul destroying company.

Cons

The list is endless. The worst company, by far, that i'v ever had to work for. They don't value as an employee. Give zero help to you if you need it. Are very unwilling to put your interests at heart. Management are complete bullies. They never advertise jobs in-store for promotions, they select who they want and then you find out about it. There is so much favouritism, it's unbelievable. The hours are horrible, zero work/life balance. Discount is 10%! They claim to be all about "customer service" but management think serving customers is somewhat below them because all i do is see them talking to each other and their faces are always tripping them. Working here is like selling your soul the devil!

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5.0
23 Apr 2026
Recommend
CEO approval
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Pros

Schedule provides flexible hours s

Cons

Minimum wage salary, short breaks

4.0
23 June 2026
Recommend
CEO approval
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Pros

Great team, collaborative and competent.

Cons

Workload and miscommunication between departments

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