(Depends on Location ) THIS ONE WAS GREAT - Sales Associate Forever 21 Employee Review

5.0
22 July 2010
Recommend
CEO approval
Business outlook

Pros

Long story short . Forever 21 is different from store to store , it depends on that store's management & how store procedures are pursued. This one in particular follows the companies policies to the T , therefore this store was perfect in regards to professionalim. Employees treated greatly , hard work & good work is always praised and recognized , incentives for good employees, Customer Service is always enforced & always provided actually our customer service is above and beyond . Unlike other Forever21 where the employees lack customer recognition and or service . We actually do what are title expects of us Sale & provide customer service. Every shift is an encouraging overview of each employees expectation & task , target & goal . The store is organized & rarely messy . Aways recovered & we have a LARGE STORE. let's just say visiting other stores , i learned that my store is the best. Stores that we're alot smaller , we're over staffed , which for an over staffed store with few employees you'd expect pure perfection & customer service . No. stores are a complete mess & customers go un-recognized when in our store 4 employees in our LARGE store can maintain a clean store , great customer service & complete tasks throughout the store..so basically it depends on the store's managment & professionalism. Oh & the way they do things.

Cons

Survival of the Fittest. This a very demanding job. It's not just another job it's more like a career move. If you just want a job , Forever 21 is not the place to go , this is a long term comittment type atmosphere

Explore other reviews about Forever 21

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Schedule provides flexible hours s

Cons

Minimum wage salary, short breaks

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

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