Awful - Customer Service Forever 21 Employee Review

1.0
17 Feb 2015
Recommend
CEO approval
Business outlook

Pros

$1 lunch. Friendly coworkers.

Cons

Upper management needs to be completely wiped out. They are absolute tyrants and do not care one bit about you. If they find out you applied for another position within the company they hold it against you. You also cannot apply for another position within the company unless you get approval from your own management and provide them a reason of why you want to apply. You are expected to do extreme amounts of work and get paid almost nothing. You will never get a raise and any bonuses are determined by upper management which means favoritism plays a huge part.

Explore other reviews about Forever 21

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team, collaborative and competent.

Cons

Workload and miscommunication between departments

See reviews by: Helpful|Rating|Date|All