Pros
Found is a great agency to work for, whilst most of the clients are smaller brands, you're able to have an impact on the strategy of these clients, and provide feedback on internal processes which the majority of the time are listened to.
Career progression is something that is described as a core focus for the agency, and is reflected in feedback cycles alongside promotions. These aren't always able to happen at the time they should for employees, but this is often aligned to commercial targets of the agency as a whole.
The people who work at the agency are who make it what it is. When there are agency-wide socials, it lifts the morale of the team, and while it's a hybrid agency with many working from home the majority of the time, it doesn't affect company culture.
Cons
Workload can often be high, with clients being demanding.
Internal processes still need improvement.