Slide decks and sadness. But hey free pizza once a month. - PPC Specialist Found (UK) Employee Review

1.0
16 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Junior staff have genuine knowledge and care for their clients. There is free drinks on Friday's but they will literally lock the fridges if everyone's time tracking isn't 100% completed.

Cons

Being constantly told how important time tracking is by management who have deemed themselves exempt from it. Every decision has to be checked by department heads who always need to add their input (usually adding zero value). You know those people who's entire personality is staying at the office late like they're heroes? That's Found and the management team. Found is a factory of sadness, you are not a person there but a 40 hours a week machine that has to follow a process for every miniscule task. The number of negative to positive glassdoor reviews is not a true reflection. They clearly have yet another process when receiving a review. Step 1: Agree that its not us that is the problem it's the employees. Step 2: Create a clearly fake positive review so that the top review is 5 stars. Step 3: Dispute negative review to have it taken down. Step 4: Log time as "Trying to hide companies terrible reputation". Seriously though this is the third time trying to upload a review that has gone live then been taken down.

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Found (UK) Response
5y
Hi. Thanks for your review however I’m obviously so disappointed to read that you did not enjoy your time at Found. I can’t change your experience, but I can cover some of the points you raised. I know time tracking is not the most loved task within any business but it’s so important to help us understand where time is going (we only ask that time is logged against a client) so we can ensure we are future resourcing effectively, or revising client plans so that we can deliver against key priorities. I’m sorry to hear that you feel that those who choose to stay late in the office are trying to be heroes – I can assure you that’s not the case. We have, and always will, champion a work/life balance, never more so than now when we are all working from our homes. One thing we introduced recently was a complete flexible nature to working, ensuring that people in the team can work when it best suits them and not to simply fit into a fixed working schedule. I do wish to draw attention to your note about how we approach Glassdoor reviews as it is a complete misrepresentation of who we are as a business. Everyone who has worked / or is working at Found - yourself included - has a right to post a review and I do know that we have many happy team members who speak positively about Found. On a lighter note, I’m afraid to say that we’ve not had free drinks on a Friday for 9 months (and counting), given we’ve been in lockdown, however we’re all very much looking forward to a time when we can socialise in person again! Again, thank you for your review.

Explore other reviews about Found (UK)

4.0
29 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Assisting clients with needs, and use Community Resources available

Cons

Recognizing Employees with long term employment.

3
5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing place to work, I've felt truly supported across everything I've done and worked towards by every single person I've met. Everyone is happy to be working here, with progression and growth not only encouraged but thoroughly supported.

Cons

It'd be nice for in office days to be optional - especially when you need to travel from quite far.

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