Working here is the start of your demise - Anonymous employee Fountain Employee Review

Great people, motivated to achieve the mission. Huge potential for the strides being made in tech, ATS is world class

Things move quickly so be motivated. Great internal promotion opportunities

The money is good. Overall, benefits are decent. There are some really great people there.

Leadership from the CEO is a joke. Sean has no vision and is constantly changing directions and priorities. Management within Customer Success is disorganized and inconsistent. As others have mentioned, leadership decisions often feel arbitrary and change frequently, with little to no openness to feedback from employees. Morale was at an all-time low when I left. The product itself has declined in stability over time…frequent bugs and outages became the norm. Since the Clevy team took over product and engineering, reliability issues have noticeably increased. Work-life balance is poor. Employees are expected to be available late nights and weekends whenever clients demand it. Many in the services team were juggling 10 or more projects simultaneously, creating constant burnout and no opportunity for process improvement. Turnover has been steady for quite some time, and unfortunately, I don’t see that changing soon.