- The pay: Pay does not compare to other companies or industries and I find it baffling with my level of responsibilities how little I was paid. I asked Talent (HR) about the so called ‘salary audit’ that was meant to be happening as a ‘representative’ of G Adventures commented on some posts on Glassdoor and they didn’t know anything about it. I never heard anything about a pay audit happening when I worked there. The benefits of working at G adventures are really meant to offset the poor pay however, not everyone has access to these benefits, particularly if you’ve worked there less than a year. With travel being currently off the table, there are currently little to no benefits when you’re working from home
- Handling of COVID-19 layoffs: The current situation is completely unprecedented, and no one could have predicted the severity of what was to happen. It is inevitable that there were going to be redundancies and other actions in the travel industry. However, I really believe the people aspect of this could have been (and still could be) significantly improved. What is most disappointing is the lack of communication and support from senior leadership. I still haven’t heard a single thing from the senior leader in my team since I’ve left G Adventures amongst many others in my office and other offices around the world. For all the work that has been put in from those staff over the years, this is incredibly disappointing. Not even a message to say ‘Thanks for everything over the years, I know this is a challenging time but please reach out if you need anything’ or ‘How are you doing?’. The people were what made G Adventures a great place to work, alongside our core values. However, both of these seem to have been forgotten recently
- Official communication from G Adventures over this challenging period has been sparse. Those who been furloughed or stood down have received nothing from the company (except the initially letter from talent). This could have been a great chance to keep the workforce engaged and share learning opportunities with them, however there hasn’t been any of that
- I feel there are some legacy employees in senior leadership who really need to work on their communication and empathy, especially demonstrated in the current crisis
- Long hours are very common, it’s almost expected that you will work late. It would be great if senior leaders could lead by example and leave work on time (when possible)
- Technology and systems: the systems have the potential to be truly amazing and some of the times they were. During my time however, issues in systems were commonplace and support was extremely slow or not able to provide a fix. I feel that the technology team was under-supported or lacked resources
