G Adventures Reviews

3.7

66% would recommend to a friend

(368 total reviews)
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Bruce Poon Tip

71% approve of CEO

67% positive business outlook

G Adventures has an employee rating of 3.7 out of 5 stars, based on 368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The G Adventures employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

368 reviews
1.0
15 Aug 2017
Recommend
CEO approval
Business outlook

Pros

- Travel benefits - Meet awesome people from across the globe

Cons

- Average attrition rate for guides is around 8 months - Very low pay - Toxic culture (a cult that is detached from reality) - Viscous self-promotion on 'Salesforce' is forced on employees by management - Inadequate support available when things go wrong on the road - No real opportunities for advancement - No work/life balance. Management try to control all aspects of your personal and professional life - Management are always getting free trips overseas while those who actually work for a living get little

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G Adventures Response
8y
We are disappointed to hear that your experience as a guide was negative, and your comments and feedback are appreciated. We welcome all feedback to help us improve.
4.0
21 July 2020

A vibrant place to work with room for improvement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

G Adventures has been one of my favourite companies to work for. I do feel that some reviewers on here are disgruntled about being permanently laid off due to the current economic conditions and travel restrictions. In saying that, there are certainly things that can be improved at the company, particularly their handling of the crisis with their employees and unfortunately, a lot of the benefits listed below do not apply in the current working environment so the work for the pay really isn’t worth it. - You know those offices you walk into that are buzzing and people genuinely seem to want to be there? That is what it felt like at G. The offices are quirky, fun and vibrant with regular free food and drinks - Surrounded by passionate people who love travel and are very friendly - Company is guided by their core values, which are a key focus from onboarding, training and throughout your work (however, see second con below). It is rewarding working for a company with a clear purpose - Opportunity to be involved in different projects and teams that are of interest to you, including exchange opportunities with other offices - Potential to do a famil trip, leadership and connection camps and travel to other offices (although these are very limited if you’re new) - There is a focus on learning and development, with a wonderful learning platform - Friday beer o clock, team days, rewards and recognition - Flexible working culture – this has significantly improved and G implemented a policy before COVID-19. I assume this will continue to further improve into the future

Cons

- The pay: Pay does not compare to other companies or industries and I find it baffling with my level of responsibilities how little I was paid. I asked Talent (HR) about the so called ‘salary audit’ that was meant to be happening as a ‘representative’ of G Adventures commented on some posts on Glassdoor and they didn’t know anything about it. I never heard anything about a pay audit happening when I worked there. The benefits of working at G adventures are really meant to offset the poor pay however, not everyone has access to these benefits, particularly if you’ve worked there less than a year. With travel being currently off the table, there are currently little to no benefits when you’re working from home - Handling of COVID-19 layoffs: The current situation is completely unprecedented, and no one could have predicted the severity of what was to happen. It is inevitable that there were going to be redundancies and other actions in the travel industry. However, I really believe the people aspect of this could have been (and still could be) significantly improved. What is most disappointing is the lack of communication and support from senior leadership. I still haven’t heard a single thing from the senior leader in my team since I’ve left G Adventures amongst many others in my office and other offices around the world. For all the work that has been put in from those staff over the years, this is incredibly disappointing. Not even a message to say ‘Thanks for everything over the years, I know this is a challenging time but please reach out if you need anything’ or ‘How are you doing?’. The people were what made G Adventures a great place to work, alongside our core values. However, both of these seem to have been forgotten recently - Official communication from G Adventures over this challenging period has been sparse. Those who been furloughed or stood down have received nothing from the company (except the initially letter from talent). This could have been a great chance to keep the workforce engaged and share learning opportunities with them, however there hasn’t been any of that - I feel there are some legacy employees in senior leadership who really need to work on their communication and empathy, especially demonstrated in the current crisis - Long hours are very common, it’s almost expected that you will work late. It would be great if senior leaders could lead by example and leave work on time (when possible) - Technology and systems: the systems have the potential to be truly amazing and some of the times they were. During my time however, issues in systems were commonplace and support was extremely slow or not able to provide a fix. I feel that the technology team was under-supported or lacked resources

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G Adventures Response
5y
Thanks for taking the time to leave a thoughtful and objective review. We invest heavily in our culture in order to create a differentiated and engaging employee experience and we are glad that you appreciate the people as well as the various initiatives we have put in place. As you pointed out, the effects of Covid-19 have had a catastrophic effect on the travel industry as a whole. We are no exception and in response to an unprecedented situation, we had to make some quick and difficult decisions. We have received valuable feedback from staff like yourself around our workforce planning communications and have since made improvements to the process. We appreciate your additional feedback in this area and will take it under advisement. With regards to your comments around pay, we do regularly review market benchmarking data to ensure we are paying our employees at a fair and competitive level in both the travel and vertical industries. We do however thank you for your feedback on this topic and will continue to review this essential component as part of our total rewards strategy.
3.0
10 June 2023
Recommend
CEO approval
Business outlook

Pros

- Opportunity to travel - Good company culture - Supportive management

Cons

- Low salary makes it difficult to see future with the company

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G Adventures Response
3y
We are delighted to see our long term employees continuing to resonate with the company culture, values and goals - as well as hear that the team is feeling well supported by their leaders! Our global team has been killing it this year as demand for travel escalates and we are so grateful for everyones individual and team contributions! Across the globe we strive to compensate our employees fairly and competitively, utilizing a total rewards style compensation structure. In this model, compensation is based upon multiple facets; including health and wellness benefits, paid time off, travel benefits, as well as paid learning and development opportunities - combined to form Total Rewards. In conjunction with industry standards analysis, we complete 1:1 compensation reviews with each team member on an annual basis - this provides employees the opportunity to assess their own performance, as well as hear meaningful feedback from their leader - which is all taken into consideration when determining an individuals compensation structure. We thank you so much for taking the time to share your thoughts, and we appreciate your valuable feedback. We will take your comments into consideration as we continue navigating this rebuild phase of the business.
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Glassdoor has 435 G Adventures reviews submitted anonymously by G Adventures employees. Read employee reviews and ratings on Glassdoor to decide if G Adventures is right for you.