Great place to work, but call center feels like a different company altogether. - Senior Product Support Specialist Garmin Employee Review

4.0
7 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits, lots of opportunities within the company, special events, and a hefty employee discount.

Cons

Call center employees are restricted to specific promotion paths and lateral movements - very hard to break out of their pre-planned progression path. Call center operations are separate from the rest of the company, with different rules and available incentives. Culture often suffers as a result.

Explore other reviews about Garmin

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

They have a great culture.

Cons

I don't have cons to list.

3.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Great, and I mean great benefits.

Cons

Poor local culture, everybody is in their own clicks and don't deviate from them. Not a huge amount of office friendliness. Not many team building exercises, and qa gets left out of alot. If you're not a developer, you will have a yard time socially. Coffee is the worst I've had at a company ever. Return to office was not handled right, and the wfh policies were written very vague by a local manager, but what they actually wanted was very specific and was not communicated at all(avg of 1 per month over the course of a year). This lead to a problem where I was denied a wfh request to grieve a dead pet because I used wfh 2 weeks earlier to register a new car ( that I got solely for work commute)

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