Dull work, low pay, no development - Analyst Gemserv Employee Review

1.0
21 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Young and somewhat friendly staff (if you're into lad culture and don't mind casual racism/ sexism)

Cons

Gemserv does not add value to the industries it's meant to serve. All work is mindless, repetitive admin. People get hired and fired/ leave on a monthly basis. Development opportunities are close to non-existent as there's nothing to learn. No one knows what they're doing. Top tip: ask anyone what their job entails and see them ah and uhm their way out of it, and always throw an "it's difficult to explain" in; if they do explain it to you they're either lying or have trained it at home and mainly use words that'd don't mean anything. All the positive reviews on Glassdoor have been bullied out of current employees. Salary is a joke, especially considering what direct competitors like Elexon and Electralink offer, and their office location.

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Gemserv Response
8y
I’m sorry you didn’t enjoy working at Gemserv. I am particularly upset at your remark of casual sexism & racism. I have zero tolerance for any such behaviour and will address any incidences if brought to my attention. We pride ourselves in an open culture where anyone can speak to anyone, and everyone can always approach me, HR or any other member of the Management Team with any concerns, as we all sit together in the same office. I think we will have to disagree about adding value to the industries we serve, as I passionately believe we make a real difference. On our people, I do know there are many that have learnt a lot and developed whilst at Gemserv. For example, around 40% of our employees have either been promoted, are part of a development programme, or progressed into new teams. Our recent Investors in People Gold Award is testament to that. However, I understand different roles suit different people and I’m sorry that there wasn’t the right fit for you. I do hope you have now found the right role and are doing well.

Explore other reviews about Gemserv

4.0
4 May 2023
Recommend
CEO approval
Business outlook

Pros

Good culture Good team Good pay

Cons

Nothing wrong Nothing to say about

3.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great co-workers willing to help or discuss any work matter - Ability to get Bupa benefits

Cons

- The restructure among our specific department didn’t take employee roles into account. - Many of the pain points were not taken into account by management and met with defensiveness instead of structured strategy approach

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