11 Aug 2020
Genentech Response
5yThank you for taking the time to share your review and for your 10+ years here. At Genentech, we partner across the healthcare system to deliver better healthcare outcomes for patients and strive to create a workspace where employees feel engaged, productive, and proud. Driving better partnerships for customers and patients and ensuring employees can make meaningful progress for patients every day, as well as in their personal careers, sometimes requires us to review and enhance how we get our work done. Our Customer Engagement Model is one that we believe supports a strong future for our patients. We value your feedback and welcome any recommendations you have for improving this new model. If willing, please reach out to your current manager or HR Business Partner to share your perspective.