Burnout Factory: An Essay on Pay-Disparity, Stress and Sadness - Anonymous employee Gensler Employee Review

1.0
18 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big clout within the design world, prestigious (and often very nice) clients, compensated learning opportunities, hip offices, Art Gensler is an inspiration.

Cons

Many people will report making below average (industry standard) salaries at Gensler because that's the hard truth. Gensler offices are increasingly young and hip for a multitude of reasons, notoriety likely being chief among them, but a big driver is that more experienced design personnel won't/can't accept the salaries that Gensler pays it's 99%. Because Gensler is the largest firm in the world, the company leverages this to manipulate people into accepting wages that are hardly livable. Stressing about money was my part time job for 6 years, after both a bachelors and masters degree in the field of architecture. Be informed and don't let the infamous 'bonus conversation' fool you. Yes, Gensler employees make a bi-annual bonus and yes, that is nice but NO, it does not compensate for below industry-standard take home pay and you should not let yourself be manipulated by this myth. I challenge you to ask any Gensler employee if they would give up bonuses to make a better month-to-month salary that at least puts them on par with their peers at other firms. 100% will say yes. Gensler is a great firm in many ways. Lots of creativity comes out of these offices. Yes, the work is often long and hard, but people can be compensated for their burnout and Gensler does not prioritize this, knowing that there is more talent out there who are willing to naively fill the spots of those who lost hope. Bill-ability creates an extremely stressful environment where overtime is encouraged, often necessary, but PAID overtime is not. Transparency is not a value that Gensler's culture encourages, with immense secrecy around wages. Just make sure, young interviewee, that you stick to your guns in salary discussions. Drum up your confidence and ask for the turnover rate of the office you are applying to. Take off the rose-colored glasses and don’t let Gensler’s prestigious reputation and industry status (as a giant) cloud your judgment. Bonuses should be just that, not a pre-hire negotiation tool that will leave you constantly worrying about money while you watch your creative talent take a backseat.

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Gensler Response
8y
Thanks for taking a moment to share feedback on your experience at Gensler. We are sorry to hear that your time with the firm is not meeting all your expectations and appreciate your willingness to candidly share your perspective with us. If you feel comfortable doing so, please consider scheduling a meeting with your local HR representative to discuss potential changes that would make your experience a more fulfilling one. We want every person at our firm to be able to balance a rewarding career with an enriching personal life. All conversations with HR are strictly confidential. Thanks again for the feedback and for everything you do for our firm and our clients.

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Pros

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Cons

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Gensler Response
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Thanks for providing feedback on your experience at Gensler. We value our interns and love to hear their perspectives. We are thrilled and delighted to see your 5-star rating!
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29 May 2026
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Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

Cons

Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

5
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Gensler Response
1w
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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