Toxic work environment. Too much politics and misalignment of talent and projects often to detriment of the end result. Too many layers of control and decision-making, killing any entrepreneurial spirit so dear to Art Gensler's principles. Too much emphasis on bottom line and profit and completely losing focus on design. Leadership doesn't have a real pulse on staff, plays favorites and encourages middle management to report others, creating an unhealthy competition throughout. False statements of "being a big family" while in reality practicing the obsolete hire-and-fire approach to business