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      Gensler

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      Communication Issues - Design Technology Leader Gensler Employee Review

      2.0
      22 July 2024
      Design technology leader
      Recommend
      CEO approval
      Business outlook

      Pros

      The New York office is a nice. Solid location too.

      Cons

      • Ineffective Communication: Persistent issues with clarity and consistency in communication. • Lack of Transparency: A notable deficiency in open and honest communication about performance and expectations. • Inconsistent and Exaggerated Feedback: Feedback was unreliable and often overstated, leading to confusion. • Infrequent Constructive Feedback: Constructive and actionable feedback was rare, leaving employees unsure of how to improve. • Vague and Irrelevant Feedback: Feedback often lacked specificity, making it difficult for employees to address actual concerns. • Resistance to Clarity: Attempts by employees to seek clarity were met with resistance, undermining the effectiveness of performance check-ins.

      avatar
      Gensler Response
      1y
      Thanks for taking the time to share feedback on your experience at Gensler. We appreciate your candor and consider all the feedback we receive and will share your comments with leadership .

      Explore other reviews about Gensler

      5.0
      20 Apr 2026
      Architect
      Recommend
      CEO approval
      Business outlook

      Pros

      Good firm to work at

      Cons

      Nothing bad about the firm

      avatar
      Gensler Response
      1mo
      Thanks for providing feedback on your experience at Gensler. We value our interns and love to hear their perspectives. We are thrilled and delighted to see your 5-star rating!
      1.0
      29 May 2026
      Job captain
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

      Cons

      Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

      5
      avatar
      Gensler Response
      1w
      Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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