Leads with transparency & empathy - Product Designer Glassdoor Employee Review

4.0
22 July 2020
Recommend
CEO approval
Business outlook

Pros

- Employees are given autonomy, flexibility, and trust. I feel trusted to get my work done as well as take care of things in my personal life without guilt. - Leadership is transparent and empathetic when making decisions - Awesome benefits including unlimited PTO, fully covered health insurance, cell phone reimbursement, etc. - An industry leader in response to COVID-19 - mandatory Work from Home was enacted in early March 2020, weeks before other companies took this action. We also got to take office chairs, monitors, and other equipment home or expensed as needed.

Cons

- A lot of bumpy change. There's no doubt the past 6 months have been unprecedented, but besides macroeconomic & public health conditions, there's been a lot of internal reorganization. In many cases it felt that leaders were too quick to enact change and didn't consider the possible fallout. - I think it speaks highly of a company that many employees have a long tenure with the company. However, there tends to be an attitude of "we've tried that before" or "that didn't work before" when folks with less tenure make recommendations. New & diverse perspectives should be sought, acknowledged, and valued. - I wish 401k match was more in line with industry standard (full match up to 4%)

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Glassdoor Response
5y
Thanks for taking the time to leave your thorough review! The two words you used to headline your experience –– transparency and empathy –– are two of the values we strive for each day, and we’re thrilled to read that you have seen and felt them practiced during your time with us. We take pride in a high-trust, high-accountability work from home culture, and encourage our employees to implement a workflow that supports their life. You’re right –– the past 6 months have been full of change, and we’ve needed to adapt in ways we hadn’t originally planned for when 2020 began. As we work to be even more transparent with our employee feedback, we hope one of the benefits is that less-tenured employees have the opportunity to have their voices heard, and that our leadership is held accountable for hearing the feedback of all employees –– not just those who have been with Glassdoor the longest. Additionally, our People Team is working on building a new, robust manager training program that will address many of your concerns head-on. Thanks again for your review, and we’re looking forward to lots more impactful work together!

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Pros

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Cons

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2.0
11 Feb 2026
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Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

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