Glassdoor Reviews | Glassdoor.com.au

Glassdoor Reviews

Updated 20 Aug 2019

To filter reviews, or .

Found 560 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
85%
Recommend to a Friend
92%
Approve of CEO
Glassdoor CEO Robert Hohman
Robert Hohman
461 Ratings
Pros
  • "There is so much flexibility with work/life balance that it makes it easy to come into work in the morning(in 64 reviews)

  • "flexibility with working from home when needed, and a culture of great people who love your children and embrace them as part of the Glassdoor family(in 40 reviews)

Cons
  • "There are growing pains as the company continues to evolve(in 41 reviews)

  • "The company has expanded into two buildings in Mill Valley(in 22 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (92)

    "4 years in and going strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mill Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than 3 years

    Pros

    Glassdoor is the favorite company I've worked for so far in my career. First and foremost, the company has an amazing company culture. People are really good to one another here. While people are smart and driven, they also care about making sure that everyone works together well. Glassdoor is also having a lot of success as a company. Like any early stage company there are ups and downs, but over the 4 years I've...

    Show More

    Cons

    None really. It's worth saying that we have some big competitors (LinkedIn, Indeed) in our industry so you have to bring your A-game. But I believe in what we're doing and our results show we are having success.

    Advice to Management

    Continue to focus on company culture even as we grow.

    Glassdoor2019-04-29
  2. Helpful (214)

    "Work feels like HOME!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Online Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    I wake up every morning pumped to walk into work... sounds cliché, but so true! The culture is unlike any company I've come to work for or interviewed for. Everyone in the Glassdoor community is truly genuine and extremely helpful in all aspects. Upper management will help you focus on your next career steps, in setting up mentorships and having one-on-ones to meet your goals. Since I've started as an OSR (only about...

    Show More

    Cons

    As a new team, the role is continuously changing, but management's positive energy and great communication helps for an easy transition.

    Advice to Management

    Every day you have a smile on your face and bring great energy to the entire office. The team appreciates everything you do for us and the company!

    Glassdoor2018-04-19

    Glassdoor Response

    May 29, 2018HR Team

    Thank you so much for sharing how much you enjoy working at Glassdoor. Creating a work environment and culture where people feel welcomed and they can be themselves is something we strive for and hearing your motivating comments makes us feel like we are succeeding. We have noted ...

    Show More
  3. Helpful (52)

    "Glassdoor changed my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than 3 years

    Pros

    Glassdoor was my first job right out of college. I moved to a new city where I didn't know many people. The reason why I wanted to work at Glassdoor was that I believed in the product and it was something that was useful to me in my job search. Little did I know that a short three years later I would be looking back at my decision to accept my first job at Glassdoor as one of the best decisions of my life. Many of my...

    Show More

    Cons

    Any company has cons no matter how great it is. Glassdoor has always done a good job taking feedback both from public reviews and internal feedback and laying out a plan to make changes. However, it sometimes takes longer to accept/see the issues and put into place fixes since we've grown so quickly. -Sales Operations- Many of our systems are very, very, very broken. This can occasionally lead to over or underpayments...

    Show More

    Advice to Management

    Keep putting your people first, we all love you for it. Focus on the Billing Department, we're losing revenue due to a lack of accountability and responsiveness. Put people into Sales Operations leadership positions who have experience setting up and managing our systems. You've clearly noticed the issues and seem to be on the right track.

    Glassdoor2019-02-16
  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Recommends
    Approves of CEO

    I have been working at Glassdoor full-time

    Pros

    Very strong mission which we all believe in, working towards more transparency when applying for jobs. The people are great to work with and management are inspiring, particularly the CEO. The pay and bonus structure is strong and targets seem achievable. Really nice offices throughout, particularly in Chicago. Get to work with amazing clients with a truly fantastic product, its enjoyable to talk about Glassdoor all...

    Show More

    Cons

    Lots of people banging the drum here but benefits in the UK need to get better to encourage people join/stay, they currently aren't in line with other tech firms of this type. Most countries outside UK at Glassdoor seem to have unlimited PTO including Ireland, but in London we have only 25 days, why is this? Maternity pay in the UK is really poor also, which does not support females in this role when starting a family,...

    Show More

    Advice to Management

    To act on consistent employee views for equality across benefits Globally.

    Glassdoor2019-08-20
  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Glassdoor full-time for more than a year

    Pros

    Pretty good working environment so far

    Cons

    Nothing so far you wouldn't find anywhere else

    Glassdoor2019-08-03
  6. Helpful (1)

    "Everything you could ask for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Services Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than a year

    Pros

    -competitive benefits (401K with match!) -generous PTO that you can actually use -comfy office with frequent surprise catering/games/amenities -lots of room for career growth if you know where to look -stellar culture with lots of fun, genuine people

    Cons

    -high volume of work with tight resources, especially during end of year

    Advice to Management

    Leadership for TS/Support has been consistent in setting goals/expectations for the teams and acting on our feedback. They are a model for what managers should be!

    Glassdoor2019-07-28
  7. Helpful (2)

    "A review of my 1st tour of duty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Enterprise Account Manager in Rocklin, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Glassdoor full-time for more than 5 years

    Pros

    The Mission Colleagues Managers C Suite Work Life Balance Autonomy World Class CSMs Remote Work Clients SWAG Team/Tier Events Life long friends Personal Growth

    Cons

    No New Products Quota Issues Content Team Programmatic Candidates over Clients. Monday Moves

    Advice to Management

    Help people find their why. Thank you from the bottom of my heart. I LOVE Glassdoor.

    Glassdoor2019-08-08
  8. Helpful (2)

    "We need a better internal interview process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time

    Pros

    Opportunities for internal candidates to be interviewed for promotions and cross functional opportunities

    Cons

    We do not treat our internal candidates the same as external candidates. Not only was it a multi-month long process but the recruiters paid no attention to the process. The recruiter actually missed our first "interview" with no explanation. It was a less than pleasing process from there. While they provided interview prep, which was welcomed, there was no follow up after any interviews and no expectations set for timelines...

    Show More

    Advice to Management

    We treat our employees outstanding and this should be translated to the internal interview process as well.

    Glassdoor2019-08-12

    Glassdoor Response

    August 14, 2019Global Head of Talent Acquisition

    I am very sorry to hear about your experience, and appreciate you giving us the feedback. We completely agree we need a better process for our internal interviews, and are in fact working on developing a process this quarter to ensure our internal employees are treated wonderfully ...

    Show More
  9. "Great company with a focus on its mission and company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Events in Mill Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor for less than a year

    Pros

    Everyone is really friendly, approachable, and always willing to help. I can ask anyone on any team a question and they always answer to the best of their ability or redirect me to someone who can help better. Flexible work hours and free lunch every day. Plenty of dogs too!

    Cons

    Commute can be lengthy since the Mill Valley office is in North Bay

    Advice to Management

    Keep doing what you're doing but I feel like some internal processes could be streamlined and work could be made more efficient

    Glassdoor2019-07-25
  10. Helpful (15)

    "Great company, declining Customer Success Org"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Glassdoor full-time

    Pros

    I love my team and co-workers. They make coming into work fun! Our benefits are also great with unlimited PTO, a new 401K match and healthcare 100% paid for the employee.

    Cons

    The CS org has evolved quite a bit over the last couple of years, which has been great however leadership does not listen to their employees and there has been a lot of grey area. The first layer is our roles and responsibilities. Leadership continues to give us more responsibility while sales sits around all day and only sends out contracts. They are getting paid significantly more while we are managing accounts,...

    Show More

    Advice to Management

    Take the time to understand the day to day of a CSM and listen to the CSM's.

    Glassdoor2019-07-18

    Glassdoor Response

    July 30, 2019Vice President, Customer Success

    Dear Glassdoor CSM Thanks for your feedback - it has prompted a number of constructive discussions internally. The CS organization has evolved a lot over the last 2 years and I’m glad to hear you view these changes as positive overall. That said, I’m concerned you feel your experience ...

    Show More
Found 560 reviews