Improving Instructional Practice through Intentional Team Work - Customer Success Manager Goalbook Employee Review

5.0
26 Feb 2019
Recommend
CEO approval
Business outlook

Pros

As a former educator and instructional coach, I was drawn to Goalbook's focus on supporting all students and the specific attention to improving instructional practice for all educators. I’ve been a District Success Manager for the past three years, where I support our partners as they implement Goalbook. One of my favorite parts of the role is strategizing with district leaders, helping them think through creative ways to solve instructional challenges, and then supporting them to execute their plan. I love interacting with our partners in person and traveling to deliver PD where I am able to see how beneficial our tool is for teachers around the country. As a company, I love the openness to feedback and growth. There is true dedication to leverage the unique experiences we all bring and to learn from one another. Things evolve and change constantly, which is a testament to the importance of awareness and reflection. In addition, the people that work at Goalbook are one of a kind - lunchtime and casual discussions are filled with humor and real talk.

Cons

Situated in the heart of Silicon Valley, building a diverse team is challenging. While we still have some work to do in this regard, Goalbook is committed to this work and understands the importance of our company reflecting the diversity in our schools.

Explore other reviews about Goalbook

5.0
17 July 2025
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

great mission, collaborative teams, and efficient work.

Cons

change the pay recently to significantly less for the contracted work.

5.0
27 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Goalbook is the perfect balance of small company with larger company benefits. They invest time, money, and effort into employees and their ability to build relationships internally, the salary is higher than similar roles at similar sized companies, and the benefits are excellent. My manager is strategic and gives excellent feedback. I truly feel as though I am challenged and able to grow thanks to her support, instead of just checking in for the sake of checking in. The people at Goalbook are smart, forward-thinking, passionate, and inclusive. I feel connected to the work and mission in a way that is hard to find.

Cons

Genuinely have no cons at this time.

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