Used to be great, unfortunately became mediocre - Manager, Online Sales & Operations Google Employee Review

3.0
19 Apr 2016
Recommend
CEO approval
Business outlook

Pros

- Great benefits (healthy, free food, gym, great health insurance) - Contact with bleeding edge technology - Fantastic opportunities to learn about all aspects of business - Great internal tools - Competitive salary - Great colleagues - very nice and intelligent people

Cons

Unfortunately, the management style has degraded over the last 2-4 years. New managers (mostly coming from consultancy companies) think too small and worry about short term achievements, failing and not interested in the mid-long term consequences of their decisions. Although they say and behave as they cared about employees, many of them are only looking after promoting themselves. Working long hours used to be an exception, but it is now the norm. There are massive disparities on how different teams treat their employees. Some areas are amazing, they help employees thrive and grow, while others just suck as much as they can until the employee is burned out and inevitably leaves the team or the company. Top-down management used to be reserved for big and very strategic decisions, lately is has become the norm for small changes. It is really a pity to see what used to be such a great environment (5+ years ago), were people used to be motivated by values, become a mediocre company, were people are motivated by fear.

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5.0
20 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company, great pay, great perks

Cons

With AI adoption, the stress levels have gone up

4.0
21 June 2013
Recommend
CEO approval
Business outlook

Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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