I worked with HEB for almost 6 years at multiple locations - Cashier H E B Employee Review

3.0
20 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Great company, good part time benefits (extra discounts, free items occasionally, yearly bonus), LOA for school, transferring locations was reasonable

Cons

The location I worked at primarily (I transferred for college and then went back) had very immature management at times. I was work friends and decently close in age to some of them (within a few years) and even then if you did not kiss butt to them and break your back for them, they could treat you so mean. During the pandemic I was doing online school and had a major final in the morning I wanted to do more cramming for and I told the managers/shift leads when I got in all of that and asked if they decided to cut hours to be cut (even if it was 5 min early as I still needed to grab a few things before leaving the store). All that to say, one of them decided to give me a side job of helping clean registers the last hour of my shift (there was someone else doing this as well). When we finished, we both had about 10 min left in our shifts and the shift lead sent the other person home early and gave me another side job to do and wouldn't let me leave until it was finished.....20 min after my scheduled time.

Explore other reviews about H E B

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, great management, positive work environment

Cons

Dealing with rude customers, customers are always right no matter what

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros at all.

Cons

My experience at the Frisco location was largely negative due to the store leadership team, headed by Stacie Sorenson. I found the management approach to be unsupportive and at times created a stressful work environment. I often felt singled out and treated differently because of my background and appearance, which made me feel uncomfortable and unwelcome during my internship. Pay was not competitive compared to similar employers. Scheduling was often inconsistent and difficult to plan around. In my experience, HR tended to support store leadership rather than adequately addressing employee concerns. The quality of the internship experience varies greatly depending on the store and management team. There can be resentment from some employees toward interns, particularly from those who were interested in the program but were not selected. Communication, mentorship, and support were not at the level I expected from a company that promotes its internship program so heavily.

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