Great coworkers, but low volume of work - Tax Associate H&R Block Employee Review

Worked part-time as a Client Service Professional during tax season. The role is pretty much what you'd expect — greeting clients, managing check-ins, handling basic office tasks, and keeping things moving during busy periods. Training was structured and easy to follow. Management was generally hands-off as long as you stayed on top of your queue. Pay is nothing special for the workload during peak season, but the hours were flexible and the environment was low-drama. Good entry-level experience if you're comfortable with customer-facing work and a fast-paced front desk.

Wouldn't expect it to be a long-term career move, but it does what it says on the tin.

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week