Promising career potential hindered by training, management, and tech issues - Manager & District Recruiter H&R Block Employee Review

2.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Very immersive, has potential to be a rewarding stable career…

Cons

…but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

Explore other reviews about H&R Block

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

-Amazing culture -Great pay -Hybrid and flexible work -Learning and Development Opportunities

Cons

I have no cons for this company!

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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