The work is always varied and interesting and the work environment is very pleasant. - Tax Specialist II H&R Block Employee Review

5.0
10 Aug 2011
Recommend
CEO approval
Business outlook

Pros

Flexible hours, ability to expand knowledge every year through courses offered during the off-season, rewarding to help people with their taxes, collegial and friendly office environment

Cons

The pay is low. Few opportunities for year-round employment. Occasionally there can be clients that are difficult to deal with. Can be stressful during peak.

Explore other reviews about H&R Block

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

-Amazing culture -Great pay -Hybrid and flexible work -Learning and Development Opportunities

Cons

I have no cons for this company!

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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