Client Service Leader - Client Service Leader H&R Block Employee Review

3.0
6 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Co workers are excellent! It is a team environment, everyone is happy and willing to assist one another in every aspect of the office. Annual training keeps all positions current in knowledge.

Cons

The company as a whole seems only to care about their high end clients, not the individuals. Prices continously rise, clients are not considered in the increase. Employees are instructed to tell clients its because of upkeeping training that the services are worth the constant price hikes. No benefits for employees as they are seasonal not full time through the year. Wages are definitely on the low end and overtime is expected all the time.

Explore other reviews about H&R Block

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Seasonal, flexible schedule, great coworkers

Cons

None- overall great place to work!!!

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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