Nice gig if you can put in the time - Anonymous employee H&R Block Employee Review

4.0
29 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Even if you've never done taxes before, the company will make sure you get up to speed. The training can be time consuming but it is thorough. You'll learn about how taxes really work and if nothing else, you'll be able to do your own tax returns and undoubtedly save money. You get to work in a semi-professional environment, most customers are respectful. You'll do tax returns, a bit of financial advising, and even some sales so this will look good on your resume. This works best for someone who has a flexible schedule (or at least some guaranteed 4-6 hour blocks of time to work throughout the week). You get to input your availability for each week and other than the last two weeks of the season, it's rare that you'll be asked to come in at a day/time you've marked yourself as unavailable.

Cons

This is a huge time investment, especially upfront. If you don't know enough to pass the Tax Knowledge Assessment online, you'll have to pay for and take a Tax 101 class with HRB and pass the final exam in order to be hired on. Each year you'll need 18 hours of continuing education to maintain your tax pro status. These can be done online throughout the year and you'll want to get them out of the way because in November/December, you'll have another 15-20 hours of HRB training. Finally, while you get paid a base hourly rate it's not much above minimum wage. First year associates can't earn commission and in subsequent years, your bonus will be based on being able to do lots of returns and getting repeat clients. How much you make depends on your office location, as the neighborhood determines the clientele.

Explore other reviews about H&R Block

5.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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