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      H&R Block

      Engaged employer

      H&R Block reviews

      Good working environment - Client Services Professional and Receptionist H&R Block Employee Review

      3.0
      7 Aug 2012
      Client services professional and receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      The group of tax professionals were quite friendly, pleasant, and personable. The overall work environment was professional without being stuffy. Scheduling was very flexible.

      Cons

      The cost for services is very high - perhaps immorally so for those with little to no income. Also, the surcharges for refund anticipation loans were quite extravagant. HR Block is probably better than other payday lenders, but the whole industry is somewhat tainted. All employees preferred when the initial rush was over and more established clients who could afford the services began to arrive.

      Explore other reviews about H&R Block

      5.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      23 June 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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