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      H&R Block

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      H&R Block reviews

      Changing in a bad way - Seasonal Tax Preparer H&R Block Employee Review

      1.0
      14 Jan 2018
      Seasonal tax preparer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers and clients! Lots of training available.

      Cons

      This is a sales job and taxes are secondary. Managers are rarely around and don't have a clue about taxes, but push sales. They promise commission pay for experienced tax pros but sabotage that making them do free returns or heavily discounted ones. The software is not even tested until tax season so offices have to deal with errors. There is zero support for how to use the software. If you call about a question all they will do is research the tax law to see if you are allowed that item, but even they don't know how to enter things in the system. HRB is about getting as much money from clients as fast as possible and expecting there will be no negative consequences later.

      Explore other reviews about H&R Block

      5.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      23 June 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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