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      H&R Block

      Engaged employer

      H&R Block reviews

      A busy call center that pays decently for the tax season... - Tech Support H&R Block Employee Review

      3.0
      19 Sept 2012
      Tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent hourly pay ($14.50/hour in Tax Season 2011) including 1.5x pay overtime - If you have a decent technical aptitude for computers and don't mind some pay for the first half of the year, this job can fill that role.

      Cons

      - Overtime is mandatory (50-60 hours) and can be inconvenient if one is expecting a 40 hour week. (However, you are warned of this from the get-go.) - Work hours can unexpectedly fluctuate depending upon caller demand. - If your performance isn't up to par, expect to be cut after the initial 4-6 weeks of the main tax season.

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      5.0
      12 Feb 2026
      Junior tax advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      People are friendly Shifts are flexible

      Cons

      Not too many appointments so sometimes are not busy. Need to sit in the office idling.

      3.0
      23 June 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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