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      H&R Block

      Engaged employer

      H&R Block reviews

      Customer Service Professional - Customer Service Professional H&R Block Employee Review

      5.0
      22 Dec 2013
      Customer service professional
      Recommend
      CEO approval
      Business outlook

      Pros

      Appreciated that, at the time, they were working on employee appreciation. Employees were being recognized by the District Manager for their efforts and I had never come across that up until that point.

      Cons

      Benefits could be much better.

      Explore other reviews about H&R Block

      5.0
      8 June 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      2.0
      3 July 2026
      Manager & district recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Very immersive, has potential to be a rewarding stable career…

      Cons

      …but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

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