great experience, but not a great employer - Marketing Coordinator H&R Block Employee Review

1.0
28 Apr 2014
Recommend
CEO approval
Business outlook

Pros

great for your resume, will allow you to really stretch yourself and will totally allow you to see if the corporate thing is really for you or not....

Cons

no control over your budget, many tax pro's do not want to market themselves and build their book of businesses; office managers over burdened with corporate demands and cannot focus on the marketing aspects of the job making it tough for you to do your job...too many conference calls and the submission of travel and expense reports is as if it is still from the days before computers and smartphones. if you are unfortunate enough to have two districts then you will have two district managers to deal with and their agendas will never match and it will be a truly bipolar experience......

Explore other reviews about H&R Block

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

I could go on and on with an endless list of pros working for H&R Block but I list a few that stands out: 1. Management (Both in-office and district-wide) want to support your ability to build a book of business. Before the end of January, I was transferred to high traffic offices with better new-client potential. 2. Most senior and more experienced tax pros are willing to help and supervise you. 3. A great first job in a professional setting (Especially for someone who did not have the opportunity to do an internship). 4. Job helps you develop tax expertise as well as giving you call center, data entry, upselling, client service and financial advising experience. 5. If it's not your first tax season with the firm, you are eligible for an end of season commission (Depending on amount of revenue you brought to the company) in addition to the base pay you recieve as pay for weeks and hours worked.

Cons

It's seasonal. You are not eligible for a potential end of season commission if it's your first tax season. You also have to reapply before training begins again around 4th quarter of calender year (Although bear in mind this is due to the continuing education requiremnts of the tax preperation/ tax advisory field in general).

4.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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