Enjoyed my time; found upscaling difficult - First Year Tax Associate H&R Block Employee Review

4.0
23 Mar 2022
Recommend
CEO approval
Business outlook

Pros

I learned so much from my training and my time working at HRB. People with whom I worked were knowledgeable and friendly for the most part. Clients were varied and I enjoyed meeting them.

Cons

When it came to upscaling skills (a requirement if one wanted to work beyond current season), I found the online education system confusing, because it’s never purged “old” courses. Also so many outdated courses were so similarly named that you could think you were doing the right course only to find later it didn’t count. Help from coworkers wasn’t forthcoming.

Explore other reviews about H&R Block

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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