Senior Management Weak After Ernst Departure - Anonymous employee H&R Block Employee Review

2.0
1 June 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting industry. Seasonal nature of business makes for high level of energy and excitement Dec through April. Linkage with IRS provides ability to have broader view of the tax process.

Cons

IT organization works autonomously, not focused on customer. Blaming culture, lack of personal accountability. Breeden and Smyth drove away most of the best executive management.

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5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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