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      H&R Block

      Engaged employer

      H&R Block reviews

      Beware - Team Leader H&R Block Employee Review

      1.0
      26 May 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Other employees are nice... However, managament will play employees against you... destroying any respect between the employees and team leaders.. thus, why they go through so many in 3 months..

      Cons

      This position is all about kissing up to the management in Utah. They care nothing about the people or the clients. They go through several Team Leaders every season. Over the past 5 years they have yet to find anyone that is willing to stay for this position. Manager will belittle you and expect you to do the same to the other employees. Management is the worst Ive ever seen. You are promised much in the beginning yet are never able to receive those benefits as they let each person go just before being able to achieve the benefit. Therefore, the top management in Utah receives the bonuses not the Team Leaders that worked so hard for them.

      avatar
      H&R Block Response
      1y
      Thank you for taking the time to share your experience. We're sorry to hear that your time in the Team Leader role was difficult. While we're glad you found your coworkers supportive, it's clear that your experience with management and communication did not meet expectations. We take concerns like these seriously and are committed to fostering a respectful and supportive work environment for all employees.

      Explore other reviews about H&R Block

      5.0
      28 Mar 2026
      Associate team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers and enjoy helping clients

      Cons

      Long hours, especially at the end of tax season

      3.0
      23 June 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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