Hardwares (soft phones, acrobat, Computers etc.) need to be updated - Master Tax Advisor H&R Block Employee Review

4.0
27 June 2025
Recommend
CEO approval
Business outlook

Pros

Good training for those just starting, but once you've earned your stripes and absorbed the knowledge through your hard work, it's not going to hold water anymore, and the management will expect you to bleed time and bring money without any incentive.... just your regular pay or OT.

Cons

Micromanaging Office Managers coming from their DGMs.

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H&R Block Response
11mo
We appreciate you taking the time to write this review! We're happy to hear you found the training valuable and recognize the dedication it takes to grow in your role. Your feedback regarding the importance of investing in our tax professionals is appreciated and we are always working to improve tools and support across the organization.

Explore other reviews about H&R Block

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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