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      H&R Block

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      H&R Block reviews

      Tough environment - Multi Unit Team Lead H&R Block Employee Review

      3.0
      7 Sept 2025
      Multi unit team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid well for seasonal work, and I ended up loving my teams of tax pros and my coworkers.

      Cons

      The way the company tied bonuses to work for tax pros created a bad environment and encouraged competition rather than cooperation between tax pros, so building a trusting and bonded team was challenging. That, and constant difficult conversations with upset clients who were expecting a different tax outcome was exhausting, and there was little to no support or training from upper management on handling those conversations. Not to mention the impact that COVID had on the 2020 tax year - the job was tough.

      avatar
      H&R Block Response
      9mo
      We appreciate your review. We're pleased to hear you enjoyed working with your teams and appreciated the seasonal compensation. We understand your concerns about bonus structures and support, and we’ll continue working to improve training and foster stronger collaboration across teams.

      Explore other reviews about H&R Block

      5.0
      8 June 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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