Pros
It's great working at Harrolds in Collins Street, Melbourne, knowing that you get to be exposed to many different luxury brands. I also see this company as a stepping stone at least, for something greater in the future.
Cons
Training wasn't done very well and you just basically just get thrown into the floor doing your own thing. According to another staff, she had the same experience as well when she first started. There was 'some' training, not structured at all. It's more like a 'let's do whatever training' thing. Their POS system isn't also a proper POS system. It's very ancient since it is basically just a program created to make it look like a POS system. The management and the staff have different rules when it comes to sales as well. Everyone is saying different things about the rules which makes it confusing and it resulted into confrontations, arguments etc. The management doesn't really care about their staff as well. They don't even protect us sometimes most especially if they get accused by a customer for something they didn't do. For them, the customer is always right. It's a very beautiful store indeed, but the work environment is very stressful.