'Probation period puts you under high scrutiny that makes you believe you're not good enough'!!!!!!!!!!!!!!!!!!!!!! - Head Office Harrods Employee Review

1.0
30 Dec 2016
Recommend
CEO approval
Business outlook

Pros

The discount is very good and the store itself is amazing as a customer!

Cons

Managers are bullies - DISGRACE!!!!!!!!!!!!!!!!!!!!!! No recognition Very old fashioned in terms of people policies Unrealistic workloads and expectations A bit of internal politics Some disorganisation in cascading important communication to the whole team in a timely manner Not always easy to approach managers It can be a real challenge to juggle expectations as standards are high. The over hierarchical structure, bureaucracy and failure to recognise these as issues makes completing work difficult. There is a real lack of understanding of what is going on at ground level, and it would well be worth taking the time to listen. Issue with hierarchy, senior management are out of touch No recognition of good work Probation period puts you under high scrutiny that makes you believe you're not good enough!!!!!!!!!!!!!!!!!!!!!! Some managers lacking positive leadership skills. Manager was very rude and arrogant. Horrible management , no team work. Management bullying towards direct reports, senior staff behave however they want to less confident team members. Rude managers, need to be able to communicate without being condescending and patronising. Low pay for a lot of hard work in head office.

avatar
Harrods Response
9y
Thank you for taking the time to complete a review of your time at Harrods. We acknowledge that Harrods has high expectations and we strive for excellence in all that we do; this is an important aspect of our culture. The probationary period plays an important role in helping employees understand our level of expectation as well as settle into their new role with us. However, this should feel like a supportive two way process which encourages you to perform at your very best and fulfil your potential. We’d like to better understand your experience and would like to discuss this further with you. Please contact abi.weeks@harrods.com, we look forward to hearing from you.

Explore other reviews about Harrods

5.0
20 Nov 2022
Recommend
CEO approval
Business outlook

Pros

It was Posh and Becks, duh !!!!

Cons

Lots of travel and they were very high maintenance .

4.0
6 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good place for work in long term

Cons

No opportunity to grow in higher position

See reviews by: Helpful|Rating|Date|All