Harrods Reviews | Glassdoor.com.au

Harrods Reviews

Updated 8 January 2019
509 reviews

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3.7
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Recommend to a friend
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
228 Ratings

Employee Reviews

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Pros
  • "Positive working environment, staff discount" (in 68 reviews)

  • "good discount, nice working environment, professional behaviour" (in 31 reviews)

Cons
  • "The environment can be catty due to individual commission, long hours" (in 37 reviews)

  • "No development or career progression" (in 16 reviews)

More Pros and Cons

  1. "perfect"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harrods full-time (Less than a year)

    Pros

    friendly, fun, hard working, beautifull building

    Cons

    nothing to say about cons


  2. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 3 years)

    Pros

    A great atmosphere to work in, good benefits and lots of opportunity for progression.

    Cons

    Can’t think of any

    Advice to Management

    Keep doing a great job

  3. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Knightsbridge, England (UK)
    Current Employee - Sales Associate in Knightsbridge, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (Less than a year)

    Pros

    discound for the Haarods products and many brands in store, satisfying salary

    Cons

    very formal and stressfull to provide a luxury customer service every minuate that you are in store


  4. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods full-time

    Pros

    Great canteen, friendly management and team

    Cons

    Inability to work more hours


  5. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    They look after you so well
    33% discount

    Cons

    Couldn’t name any, great experience


  6. "good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in London, England (UK)
    Current Employee - Retail Sales Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 3 years)

    Pros

    great benefits, nice collegues, fun work

    Cons

    long hours, late finishes, expensive lunch


  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Knightsbridge, England (UK)
    Former Employee - Sales Assistant in Knightsbridge, England (UK)

    I worked at Harrods full-time (Less than a year)

    Pros

    discount, people and work ethic of the company

    Cons

    antisocial hours expected with retail

  8. "The best department store in the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in London, England (UK)
    Former Employee - Brand Ambassador in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    Good benefits, decent wage, beautiful store to work in with lots of history.

    Cons

    Career progression is all based on who you know not what you know.


  9. "Best retail environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harrods part-time

    Pros

    Spend my break in the food canteen

    Cons

    some of the security are very rude

    Harrods Response

    6 Dec 2018 – Retail Director

    Thank you for taking the time to leave a review. We are committed to creating a comfortable environment for all of our employees, so I’m disappointed to read some of your feedback. I’d like to... More


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    - Nice team
    - Helpful management
    - Helpful with progression

    Cons

    - Pay is under industry standard