Harrods Reviews | Glassdoor.com.au

Harrods Reviews

Updated 24 Jun 2019

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Found 572 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
83%
Approve of CEO
Harrods CEO Michael Ward
Michael Ward
262 Ratings
Pros
Cons
More Pros and Cons
  1. "Good but not amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Coordinator 
    No Opinion of CEO

    I have been working at Harrods full-time for more than 3 years

    Pros

    Good discounts across brands. Nice colleagues most of the time.

    Cons

    No way to progress unless you’re a manager

    Harrods2019-06-24
  2. "Best for personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    You will become the manager you never thought you could be. Don’t get me wrong it’s hard, there is a lot to learn, you can’t drop the ball at any point and the pace can be intense. When you are in it you don’t realise how much you are learning not just about the job role but about yourself. You learn how to present yourself to people of all levels and how to really connect with others around the business to get the best...

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    Cons

    There is a lot of bitter people still working here who will try force there negativity on you as they have had commission changes ect, but guess what they are still there because they can’t get a better job than where they are. Don’t give them the time of day and stay positive.

    Advice to Management

    Business updates are key to keeping teams on board - do more and keep the recognition and future excitement going.

    Harrods2019-06-23
  3. "Amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time for less than a year

    Pros

    Perfect, the best place in the world!

    Cons

    Nothing, everything is good! Amazing staff!

    Harrods2019-06-19
  4. "A wonderful job but not a long-term career destination for most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Copywriter 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    Good perks, great discount Lovely people and nice culture. Generous 'Employee of the Month' rewards A thorough, informative and fun induction process Amazing Christmas balls

    Cons

    Poor salary when compared to the same role at other companies across the industry Very few opportunities for progression and growth - you usually have to wait for someone above you to leave

    Harrods2019-06-17
  5. "Perfect place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Picker/Packer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    Discount card , free meals whenever there are sales on Saturday.

    Cons

    You have to wait to get in and to go out

    Advice to Management

    Hire the right people.

    Harrods2019-06-12
  6. "Really good place to learn and develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FHSO - Fire Health and Safety Officer in Knightsbridge, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    Good shift pattern, supporting management, opportunists to grow, competitive salary.

    Cons

    Staff canteen prices to expensive should be half the price if not free for staff.

    Advice to Management

    Keep doing a great job helping people develop their careers.

    Harrods2019-06-10
  7. "Christmas Sales Associate at Harrods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Sales Asdociate in Knightsbridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    Lovely place to work, exotic, lovely staff

    Cons

    A bit stereo typical. It would be hard for people who are just starting their career here. The tills kept breaking down

    Advice to Management

    More training especially on the tills

    Harrods2019-06-06
  8. "Harrods employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Online Stock Coordinator in London, England

    I worked at Harrods full-time for more than 3 years

    Pros

    Options to move to other departments or concesion brands

    Cons

    No respect to from management

    Harrods2019-06-18
  9. "READ BEFORE ACCEPTING A JOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Events, Marketing & PR Head Office Hammersmith in Hammersmith, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harrods full-time for more than 3 years

    Pros

    Worked here for just over 3 years -Discount is good - the only thing I’m rating it highly for - Some lower down levels of staff are nice and kind and in a bad position too Harrods looks great on your CV (on paper) - not worth this however

    Cons

    I’m not one for writing reviews but I wish I was told this before I gave up a good career in fashion to work at Harrods Head Office. Please do not accept a job for this company even if you think it may look good on your CV. In the last year, Harrods have lost 80% of their marketing & PR department - just look how many jobs have been posted online! Everyone has left because they have been treated horrifically and this...

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    Advice to Management

    HR - how has nothing been done even though you’ve lost over 80% of your marketing and PR team? Michael Ward (CEO) and management - what are you doing to review this? How is this allowed to be going on? How are you still employing people under these working conditions? Anyone reading - do not give up your careers to work here

    Harrods2019-06-16

    Harrods Response

    June 18, 2019HR Operations Director

    Thank you for taking the time to leave feedback. I am highly concerned about the experience you have had over the past three years. It doesn’t correlate with our people promise and the values we practice. I urge you to contact me at, abi.weeks@harrods.com to talk about your time with ...

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  10. "Harrods christmas temp sales associate"

    StarStarStarStarStar
      Former Employee - Sales Associate 

      I worked at Harrods full-time

      Pros

      good pay decent staff discount 10% days

      Cons

      long hours lots of standing can't have any holidays or any other commitments have to work on christmas eve and new years

      Harrods2019-06-15
    Found 572 reviews