Harrods Reviews

Updated 13 Aug 2020

To filter reviews, or .
3.5
65%
Recommend to a Friend
89%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
344 Ratings
Pros
  • "Up to 50% off staff discount on uniform-approved clothing(in 98 reviews)

  • "Good discount, met some great people, a good company set up(in 47 reviews)

Cons
More Pros and Cons
  1. "Good"

    4.0
    Former Employee - Brand Specialist 

    I worked at Harrods full-time for more than a year

    Pros

    Good discount and great canteen

    Cons

    Too strict, feels like being in school

  2. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Harrods full-time for less than a year

    Pros

    Great benefits Health care Good progression opportunities Flexible working hours

    Cons

    Poor communication between departments Low salaries


  3. "Sales associate"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time for less than a year

    Pros

    Very professional and very nice team

    Cons

    You have to give all your time to achive your goals

    Continue reading
  4. "Good"

    4.0
    Former Employee - Sales Support in London, England

    I worked at Harrods part-time

    Pros

    Decent pay and cool company

    Cons

    Annoying entitled customers all the time

  5. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Harrods part-time for more than a year

    Pros

    Good salary and benefits, nice atmosphere, really good organisation, friendly and helpful colleagues

    Cons

    The majority of the managers are not serious but unfair.

  6. "Good overall"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    Good hours nice mangers good pay

    Cons

    Just fixing the shift times making sure everyone finishes on time

    Continue reading
  7. "Nice place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Administrator in Thatcham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    friendly work atmosphere, relaxed job

    Cons

    Personally I didn't have any cons

  8. "Good employer but high expectations"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harrods part-time for more than a year

    Pros

    Pay above London living wage, generous discount (including business allowance for clothing), staff canteen and facilities, access to staff discount outside the store, great team mentality

    Cons

    There’s lots of people who’ve been there over 20 years who frequently get away with things (wandering off in the middle of a shift, rudeness to customers) that new employees would get immediately reprimanded for

    Continue reading
  9. "Working at harrods"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook

    I have been working at Harrods part-time

    Pros

    Great experience and wonderful people

    Cons

    Very crowded at certain times

    Continue reading
  10. "Exclusive Shop Floor Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Approves of CEO

    I worked at Harrods part-time for more than a year

    Pros

    Interesting and valuable experience to work at a top department store. Great lunch canteen area. Good staff discounts.

    Cons

    Customers standards are high. Sales periods can be very stressful.

Found 755 reviews