What a mess you’ve made.. - Director Health Union Employee Review

1.0
11 Aug 2023
Recommend
CEO approval
Business outlook

Pros

WFH flexibility Some great people Summer Fridays

Cons

Working at Health Union over the years is like watching the horse in the Neverending Story slowly sink in the swamp of sadness. This is a company who is no longer what they used to be. And they have no idea who they are now. I have serious concerns about the longevity of this company. They are making some business decisions that just don't make any sense. There have been so many red flags. I wonder if more layoffs are coming down the road or if they are going to try to sell the company. The CEO runs the company based on emotion and ego. Its not uncommon for him to cry in company wide meetings.. That's not appropriate. Some in senior leadership can be tone deaf and, in many ways have lost their sense of direction. Health Union as a whole has lost its way and has strayed from its mission.They used to create communities based on patient needs. And that's still true to some extent. But they're reallly in deep with big pharma now and are creating communities that almost seem to serve as an extension of big pharma's sales department. The pay is low. (There are a lot of fake salaries reported on glassdoor for HU). You don't come to Health Union to make money.Sure, senior leadership will say that they pay market value blah, blah, blah. After all, they have the studies to prove it...lol. Typical corporate speak. The pay is low. I personally can count on 2 hands the number of people who left HU and made at least $30K+ more or even double their salary. HU often pays lip service to equality and equity, so I'll give them this: we're equally underpaid. . Gaslighting is a real art here. It's gotten to the point that I document things because I've gotten tired of hearing "We didn't say that" or "Taht never happened". Favoritism and nepotism run amock here as well. They love kool aid drinkers and cheerleader types. But disagree? no bueno. If you work here, you need to smile, nod your head, and make sure that you give the impresssion that everything is a-okay. One review on this page said HU is a young company and should be given some slack. No. HU has been around since 2010 – long enough to know better AND do better. HU blames recent restructuring on the economy. Does the economy play a part? Yes. But there have been many poor decisions over the years made by senior leadership. yet the higher ups will not acknowledge this and will not own they're part in creating this mess that is now Health Union. Its sad really. This was once a nice company with some really great people. Now it feels like its struggling just to make it.. I don’t have confidence that they’ll be able to turn things around. Health Union feels like a company that's flailing. Morale is low. There are a lot of people looking for new jobs. I don't believe the layoffs are over. It will be interesting to see if Health Union is even around in a couple of years.

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Health Union Response
2y
Thank you for taking the time to give feedback about Health Union’s overall workplace environment. Your perspective is valuable as we strive to balance growing the business with exceeding in meeting the needs of our communities, team members and clients. As a commercial organization whose mission is to help people with chronic and complex conditions live better, our goal has always been to do well while doing good. We recognize that not every decision is perfect. Just as we encourage our team members to learn from failure, as an organization, we try to do the same. Some of our efforts, including rolling out a new career framework with more defined compensation and salary bands is one way to help manage team member expectations and keep ourselves, including our leadership, accountable. We welcome a conversation with you to discuss your concerns in more detail as we strive to make the employment experience a positive one for all employees.

Explore other reviews about Health Union

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great enviroment, helpful co-workers, and meaningful work

Cons

no room for growth or employment, UX as a whole seems to be downsizing there

1.0
16 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission that has now been decimated, was once inspiring.

Cons

Like many companies, they lean into the “we’re a family” message. In practice, it often feels like a way to ask for just a little more from you every single day. You want to believe the words coming through the teeth. You want to believe they care about the people they claim to serve. You want to believe they care about their employees. At the beginning, you might even believe it. But eventually the actions outweigh the sentiment. And the decisions outweigh the tears.

1
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Health Union Response
2mo
Thank you for sharing your experience. We do take feedback seriously, and we recognize that no organization is without room to grow. At the same time, we respectfully disagree with the characterization that concerns are dismissed or that business decisions are made without legitimate cause. We hold ourselves to a consistent standard and are committed to transparency in how we lead. We wish you well, and we remain open to direct conversation with anyone who wants to share feedback with us personally.
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