If it was possible to leave a negative star rating I would - Client Service Supervisor Hemsley Fraser Employee Review

You would think a training provider would spend time training their staff on systems and procedures but at Hemsley Fraser it's the opposite. You will be shown the bare minimum and then left to figure everything else out on your own. The IT systems aren't the best either which doesn't help at all. There's a huge disconnect between people above the client service manager level and the rest of the staff. It's very clear that they don't care about the staff or value them, instead they just see you as a number and easily replaceable - this goes for everything down from a client service manager. Understaffed across the business and will expect you to pick up the additional work load with no reward or recognition. If their clients knew half of the stuff that Hemsley Fraser put staff through they wouldn't have any clients left. If you raise your concerns about the lack of staff within your team they will promise you help and support but sadly won't deliver on either and they will just fob you off for as long as possible until things become so bad you're either signed off with stress or the client makes a complaint about work building up. Promotions from within are given to those who are in the right clique rather than those who actually deserve it.